Contact Information

Last updated: September 8, 2026

Contact Trucker’s Direct Shop

For questions about products, orders, shipping, returns, refunds, warranties, or website accessibility, contact:

Trucker’s Direct Shop
Email: services@truckersdirect.net
Telephone: (970) 982-1231
Website: truckersdirect.shop
Business location: Greeley, Colorado, United States

Email is the preferred contact method for order-related assistance.

Order Assistance

To help us respond efficiently, include:

• Your full name;

• Order number;

• Product name or SKU;

• A brief description of the question or problem; and

• Photographs of the product and packaging when reporting damage, defects, missing contents, or an incorrect item.

Please use one of these email subject lines when applicable:

• Order Assistance – Order #[order number]

• Return Request – Order #[order number]

• Damaged or Incorrect Item – Order #[order number]

• Shipping Assistance – Order #[order number]

Returns

Return authorization is required before mailing any product.

Do not send merchandise to an address shown on the original shipping label, to a supplier, or to an address found online unless that address is included in written return instructions from Trucker’s Direct Shop. Return locations vary because products may be fulfilled by different suppliers.

See our Return and Refund Policy for eligibility requirements and instructions.

Privacy Requests

For requests concerning access to, correction of, deletion of, or use of your personal information, email services@truckersdirect.net with the subject:

Privacy Request

Include your name, email address used for the order or account, state of residence, and the type of request. We may need to verify your identity before completing the request.

Payment Security

Do not send complete credit-card numbers, bank-account information, passwords, Social Security numbers, or other highly sensitive information by email or voicemail. Trucker’s Direct Shop will not request your account password or full payment-card number by email.

Important Mailing Notice

Our Greeley business location is not a customer return address or public retail storefront. Please contact us before mailing returns, documents, or other items.